W&R SETA Learnerships

LearnMe offer W&R SETA learnership modules that will assist businesses to train and educate their staff.

One of SETA’s responsibilities and primary functions is to simplify skills development by creating learning programs such as learnerships, skills programs, internships and some other strategic learning initiatives. They bridge the gap between formal education, training systems and the workplace by simplifying learning programs and distribution of funding to enable accredited training institutions to deliver the training and build skills-sets required by industries.

At LearnMe we offer BEE aligned W&R SETA learnerships focusing directly on the skills needed in the wholesale and retail operation sectors.


Qualification Title: National Certificate: Wholesale and Retail Operations

SAQA Qual ID: 58206

NQF Level: 2

Credits: 131

The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will access opportunities for further development and training in the specialised areas of Wholesale and Retail such as:

  • Operations
  • Administration
  • Merchandising
  • Stock control
  • Customer service
  • Visual display merchandising
  • Help desk operations

After successful completion of this qualifications learners will be able to:

  • Understand the sector in which they work
  • Provide customers with a high level of service
  • Operate effectively and efficiently in their area of specialisation

This qualification has been developed to allow people within the industry to advance in an area of specialisation or to move into other areas of specialisation in the sector.

The Wholesale and Retail environment buys and sells a wide range of products and stock form manufacturers to the end user / consumer. Throughout this process a number of people perform a variety of functions. These functions can vary according to the size and type of organisation.

Each of these functions may in its own right lead to a whole career in the industry. These functions include:

  • Help Desk operating
  • Sales staff
  • Merchandising
  • Warehousing
  • Wholesaling
  • Buying/purchasing
  • Administration
  • Credit management
  • Management

Industry is characterised by a wide variety of organisations from very small wholesale and retail operators to major national and international chain corporations. These include:

  • Spaza / house shops
  • Independent stores
  • Chain stores
  • Small and Large wholesalers
  • Franchisers
  • Distribution Centers
  • Tele-marketing organisations
  • External contractors

The industry is labour intensive and service driven. The sector requires specific skills and abilities in order to remain profitable thereby increasing growth and job opportunities. This qualification is aimed at individuals entering the sector for the first time, informal / business owners as well as individuals working in entry level occupations in the sector.

This qualification is designed to provide the skills and abilities for people working in or looking for a career-path in Wholesale and Retailing:

  • SME retailing
  • Help Desks
  • Chain stores
  • Merchandising
  • Wholesaling

It is assumed that learners accessing this qualification are competent in:

  • Communication at NQF Level 1
  • Mathematical Literacy at NQF Level 1

Stay Updated

We provide valuable information on a regular basis that will assist you as a business owner or a learner. If you are a business owner or director, please fill in your best email to receive these informative newsletters. If you are a learner, please fill in your best email to receive our newsletter that is relevant to learnerships.


Newsletter Sign-Up